Privacy Policy
We believe in complete transparency. Here is exactly how we protect, manage, and respect your personal information.
1. Introduction
Welcome to Emarese Fresh Market. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Please read this privacy policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website.
2. Information We Collect
We collect several types of information from and about users of our website, including information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline.
- Identity Data: includes first name, last name, username or similar identifier.
- Contact Data: includes billing address, delivery address, email address and telephone numbers.
- Financial Data: includes payment card details (processed securely via our encrypted payment gateways).
- Transaction Data: includes details about payments to and from you and other details of products you have purchased from us.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you (such as processing your market delivery). Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We do not share, sell, or rent your personal data to third parties for marketing purposes. We strictly use your data to fulfill your orders and enhance your concierge shopping experience.
4. Data Security
We have put in place appropriate world-class security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. This includes 256-bit SSL encryption across our entire checkout process.
In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
5. Cookies & Tracking
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly (such as the shopping cart).
6. Your Privacy Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
- Request access to your personal data (commonly known as a "data subject access request").
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data.
- Object to processing of your personal data where we are relying on a legitimate interest.
If you wish to exercise any of the rights set out above, please access your Account Dashboard or contact us directly.
7. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact our privacy team in the following ways: